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Frequently Asked Questions

I am travelling by car. Is there free parking on site?

We have 4 hours free parking onsite for our visitors when you validate your parking ticket with one of our brands. You must validate your parking ticket to receive the 4 hours free parking. Staying longer? View the parking tariff here.

Do we need to pre-book or can we turn up on the day?

We recommend you pre-book most activities and restaurants ahead of your visit. Book with our brands direct here. For Volcano Falls Adventure Golf and Funstation you can simply walk up on the day.

I am organising a raffle / charity event and would like to request a donation.

Thank you for getting in touch. You may want to contact some of our brands direct, they may be able to support you. Our full list of brands can be found here. We wish you well with your fundraising efforts. Fountain Park Team 

Do you have electric car charging points?

Yes, we have onsite electric car charging points located in the car park on Level 1.

Do you have parcel drop off and collection lockers?

Yes, Amazon Lockers are located on the Basement Level, outside Nuffield Health. Find out more here.

Are you dog friendly?

 Support dogs are welcome indoors. Please let us know if we can help further. 

Do you have any job vacancies?

Please contact some of our brands direct to share your CV and contact details. View all brands here.

Is there a cash point/ATM on site?

Yes, the cash machine is located on Level 3 Main Mall. We hope this helps.